Policies
Terms of Service – Overview
Welcome to Hey ROSIE. By using our website and services, you agree to these Terms and our Privacy Policy. Please read them carefully.
Use & Account
You must be of legal age and provide accurate information. You are responsible for your account and its security.
Products
We aim for accurate product descriptions, but colors and details may vary. We may update or discontinue products at any time.
Orders
Orders are subject to acceptance. Payment must be completed before confirmation. Returns follow our Return Policy. Purchases are for personal use only.
Pricing & Billing
Prices may change without notice and exclude taxes or shipping unless stated. You agree to provide valid payment details and cover all charges.
Shipping
Delivery times are estimates. Risk transfers to you once shipped.
Intellectual Property
All content belongs to Hey ROSIE. Use is allowed for personal, non-commercial purposes only.
Third Parties & Tools
We are not responsible for third-party services, tools, or links. Use them at your own risk.
Privacy
Your data is handled according to our Privacy Policy and Shopify’s policies.
Liability & Warranty
Products and services are provided “as is.” Hey ROSIE is not liable for damages to the extent permitted by law.
Prohibited Use
Illegal or harmful use of the Services is prohibited and may result in termination.
General Terms
We may update these Terms at any time. Continued use means acceptance. These Terms are governed by applicable local law.
Contact
Questions: hello@heyrosie.store
Privacy Policy – Overview
Hey ROSIE provides its services via Shopify. This Privacy Policy explains how we collect, use, and share your personal information when you use our services. By using our site, you agree to these practices.
Information We Collect
We collect personal information such as contact details, payment information, account data, purchase history, communications, and technical data (e.g. device and usage information).
How We Use Your Information
We use your data to:
- Process orders and provide services
- Personalize your shopping experience
- Communicate with you
- Prevent fraud and ensure security
- Comply with legal obligations
- Send marketing (you can opt out anytime)
Sharing Information
We may share data with Shopify, service providers, and partners for operations, marketing, and delivery. We may also share data when required by law or business needs.
Shopify
Our store is powered by Shopify, which processes your data to support and improve services. Data may be transferred internationally.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or transfer your data, and to opt out of marketing or data sharing.
Security & Retention
We take reasonable steps to protect your data, but cannot guarantee complete security. Data is kept only as long as necessary.
Updates
We may update this policy at any time. Continued use means acceptance of changes.
Contact
Questions: hello@heyrosie.store
Company Information
Color Atelier Oy
Business ID: 3503329-1
VAT ID: FI35033291
Address: Luotsikatu 2 L 44, 00160 Helsinki, Finland
Contact Information
Email: hello@heyrosie.store
Phone: +358 45 8931315
Website: heyrosie.store
Persons Responsible for Content
Riina Pulkkinen
Online Dispute Resolution (ODR)
The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr/
We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.